Terms of Service
What the service does, what it refuses to do, how billing and cancellation work, and how a dispute is handled — including a thirty-day opt-out from arbitration that costs you nothing.
Last updated: 2 September 2026
The left column is the policy. The right column says the same thing plainly and is there to be read, not to replace the clause; where the two could be read as differing, the clause on the left governs.
The agreement
These Terms are the agreement between you and Roxana Vera Boutique LLC, the operator of Onframe (Legal Information). By creating an account or using the service you accept them. If you do not accept them, do not use the service.
The Privacy Policy, the Acceptable Use policy, the Refunds and Cancellation policy and the notice on how the read works form part of this agreement.
Who may use it
You must be at least 13 years old. The service is not offered to anyone under 13 and no account may be created for a child under 13.
If you are between 13 and 18, you may use the service only where a parent or guardian accepts these Terms on your behalf and supervises your use of it.
If you are using the service on behalf of an organisation, you confirm you are authorised to accept these Terms for it.
What the service does
You upload a close photograph of a fabric and state a camera category and a shooting distance. The service reports three things that fabric may do on camera — interference against the sensor's sampling grid, a colour channel reaching its ceiling, and specular return from the surface — each with the reasoning behind it, together with what a change on the day would fix, what no change would fix, and what the read cannot know.
Where the interference reading is medium or high, the service can also produce a short clip illustrating the effect in motion.
What the service does not do
- It gives no advice of any kind about how a person appears on camera, including posture, angle, make-up or what is flattering. It accepts no photograph of anyone wearing anything and it generates no image of a human figure.
- It gives no advice about selling, presenting, audiences or growth.
- It interprets no platform's rules, ranking or policies, and makes no judgement about whether an item complies with any of them. Platform rules change often and differ between platforms; rely on each platform's own guidance.
- It recommends no equipment, make or model. It will describe a change to lighting in general terms and will not point you at a product.
- It is not a test of your equipment and it is not a measurement of any particular camera you own.
These are not limitations awaiting a future release. They are the shape of the service, and a tool that strayed into them would be worse at the thing it is for.
Prohibited high-risk uses
The service must not be used as an input to any decision about medical care, legal rights, financial or credit standing, insurance, safety, employment, housing, or any judicial or law enforcement matter. It is not designed, tested or fit for any of those purposes.
Your account
Keep your credentials to yourself and tell us promptly if you believe someone else has used your account. You are responsible for activity under it.
One person or organisation per account. Accounts are not transferable.
Your photographs and what happens to them
You keep every right you already have in anything you upload. You give the operator a limited licence to store and process it for the sole purpose of producing your read and showing it back to you, and for no other purpose.
Nothing you upload is used to train any model, ours or a third party's. There is no setting to turn this off because there is nothing to turn off.
You can delete any photograph and the read that came from it at any time from your account. Deletion removes the file and the read.
You confirm you have the right to upload what you upload, and that it contains no person.
Our material
The service, the interface, the written material on this site and the illustrative clips shown on it belong to the operator. You may use the reads and clips produced for your own photographs in your own work, including commercially. You may not resell access to the service or present it as your own.
Plans, billing and renewal
Plans, prices and what each one includes are on the pricing page. Prices are in USD and exclusive of tax; sales tax is added at checkout where applicable.
Before you subscribe, the plan, the total charged, the date of the first charge, the interval at which it renews and how to cancel are disclosed together on one screen, at the same size, with none of them folded away. Consent to automatic renewal is taken through a single separate checkbox that is not pre-ticked and is not bundled with acceptance of these Terms.
Plans renew automatically at the same amount and interval until cancelled. Annual plans receive a standalone reminder email before each renewal, containing nothing but the reminder.
Cancellation is available in your account, online, in two clicks, at any time. See Refunds and Cancellation.
These commitments follow the Restore Online Shoppers' Confidence Act (15 U.S.C. § 8403), section 5 of the Federal Trade Commission Act, and California's automatic renewal law as amended by Assembly Bill 2863. They are applied to every customer, wherever they live.
The allowance is not money
The monthly allowance is a measure of use of the service. It is not money, not stored value, not a gift card and not a payment instrument. It cannot be redeemed for cash, refunded, transferred or sold, and it has no value outside this service.
The allowance resets on each renewal date and unused allowance is not carried over. There are no credit packs, no top-ups and no stored balance; an allowance that runs out is a reason to move to a higher plan or to wait for the next period.
What we do not promise
The service reports what a fabric may do on camera based on the pattern pitch and weave density measured from your photograph, on the saturation and surface characteristics visible in it, and on the sampling geometry of the camera category you select. It is not a measurement of your camera and cannot be one.
The sensor and resolution actually behind your lens, the bitrate anything is compressed at, and the re-encoding a platform applies after a file leaves you all change the outcome and are unknown to the service. The same garment can behave differently in two places for that reason alone.
The service is provided as it is, without warranty of merchantability, fitness for a particular purpose, or non-infringement, to the extent the law allows those to be disclaimed. Nothing in this clause limits any right you have that cannot be limited by agreement.
Limitation of liability
To the extent permitted by law, neither party is liable to the other for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data, arising out of this agreement.
To the extent permitted by law, the operator's total liability arising out of or relating to this agreement is limited to the amount you paid for the service in the twelve months before the event that gave rise to the claim.
Nothing in these Terms excludes or limits liability for fraud, fraudulent misrepresentation, wilful misconduct, gross negligence, death or personal injury caused by negligence, or any other liability that cannot be excluded or limited by law.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or of certain implied warranties, so some of the exclusions above may not apply to you. In that case they apply only to the extent that state's law permits.
Arbitration and class action waiver
PLEASE READ THIS CLAUSE CAREFULLY. IT AFFECTS HOW DISPUTES BETWEEN YOU AND THE OPERATOR ARE RESOLVED, AND IT LIMITS YOUR ABILITY TO BRING OR TAKE PART IN A CLASS ACTION.
Agreement to arbitrate
Except as set out below, any dispute arising out of or relating to this agreement or to the service will be resolved by binding individual arbitration administered by a recognised arbitration provider under its consumer rules, rather than in court. The arbitrator, and not a court, decides all issues relating to the interpretation and enforceability of this clause, except as stated in the class action paragraph below.
Arbitration may take place in the county where you live, or remotely, at your choice. Judgment on the award may be entered in any court with jurisdiction.
Small claims are not affected
Either of us may bring an individual claim in small claims court if it qualifies for that court. Nothing in this clause prevents that, and choosing small claims court does not waive anything.
No class actions
Claims are brought individually. Neither party may bring a claim as a plaintiff or class member in a class, collective, consolidated or representative proceeding, and the arbitrator may not consolidate claims or preside over any form of representative proceeding.
If this paragraph is found unenforceable as to a particular claim or request for relief, that claim or request is severed and heard in court, and the rest of this clause continues to apply to everything else.
You can opt out within 30 days, and nothing happens if you do
To opt out, send an email to support@roxantique.shop within 30 days of first accepting these Terms, with the subject line "Arbitration Opt-Out", stating the email address on your account and that you are opting out of the arbitration clause. Nothing else is required.
Opting out costs nothing, takes nothing away, and changes nothing else about your account, your plan, your price or the service you receive. We will not treat you differently for it. If you opt out, disputes between us go to the courts identified in the governing law clause and the class action waiver does not apply to you.
We acknowledge every opt-out in writing. If you do not receive an acknowledgement within five business days, send it again.
Governing law and venue
This agreement is governed by the laws of the State of Florida, without regard to its conflict of law principles. Where a dispute is not subject to arbitration, it will be brought in the state or federal courts located in Florida, and both parties consent to the jurisdiction of those courts.
Nothing in this clause deprives you of the protection of any mandatory consumer law of the place where you live, or of your right to bring proceedings there where that law gives it to you.
Suspension and termination
You can close your account at any time. We may suspend or close an account that breaches these Terms or the Acceptable Use policy; where we do, we tell you why and, unless the breach makes it inappropriate, give you a chance to put it right first.
If we close your account other than for a breach, we refund the unused part of any period you have paid for.
Changes to these Terms
We may change these Terms. Where a change materially affects your rights or obligations, we email account holders before it takes effect and you may cancel before it does. Continued use after the effective date means acceptance.
A change to the arbitration clause does not apply retroactively to a dispute of which we already had notice.
General
If any provision is found unenforceable, the rest continues in force. A failure to enforce a provision is not a waiver of it. You may not assign this agreement; we may assign it to a successor to the business on notice to you.
Questions about these Terms: support@roxantique.shop.